COVID-19 Updates & Resources

A Message From Your Friends at Algoma Country:

Absence makes the heart grow fonder. Not forgetful. In these uncertain times, we’re doing our best to safeguard what is most precious to us. We cannot wait to welcome you back!

It’s important to do our part: this page is dedicated to resources and information about what we’re doing in Algoma Country and Northern Ontario to welcome you back when the timing is right. Your well-being is our number one priority. Businesses and communities are continuously implementing and updating enhanced health & safety protocols, and developing new and innovative ways to ensure you have fun safely.

The information below is to help you better understand the health & safety guidelines and protocols in place by businesses and communities.

Ontario is entering Step One of its reopening plan starting Friday, June 11, 2021, for 21 days. Learn how the following businesses will operate under the reopening stages by clicking here:

  • retail, restaurants and food services
  • accommodations and campgrounds
  • meeting and conference centres
  • tour and guide services
  • attractions (museums, cultural amenities, amusement parks, gaming establishments)

Please reach out to businesses directly to learn how they can serve you best during this time.

Enhanced Health & Safety Protocols

1. The next time you visit, things will look a bit different.

Businesses are learning new ways to serve you during these unprecedented times:

  • Welcome signage for physical distancing, cleaning enhancements, current health & safety orders
  • Non-medical Masks or Face Coverings required indoors
  • Plexiglass barriers to help protect visitors and front line workers
  • Hand sanitizer to assist with proper hand hygiene
  • Online services such as bookings, shopping, takeout orders and more
  • Customer screening (this includes possible symptoms, travel outside of Canada, close contacts of those positive with COVID-19, etc.)

2. Public Health Units in our region have issued mandatory indoor masks or face coverings orders.

You can learn about the orders, and FAQs from each Public Health Unit that services our catchment area:

We ask you to please adhere to the mandatory mask orders for indoor public settings. This means you should bring a mask with you at all times. Be prepared to wear a mask in indoor public settings. If you forgot your mask, businesses may be able to offer you one and some businesses may sell masks.

Do you have any questions or concerns about wearing non-medical masks for face coverings? Algoma Public Health has Face Coverings Resources that may help you.
Additional Resource: Canada’s public health agency – How to safely use a non-medical mask or face covering

3. You may have to wait in line or make a reservation in advance. We appreciate your patience. Please know that while service may not be as speedy as usual, it’s because the staff is taking the time to maintain a healthy environment.

4. Businesses of all types have ensured all aspects of your stay are considered but are not limited to:

  • Arrival & departure whether by plane, train, or automobile
  • Check-in & check-out
  • Equipment rentals, life vests
  • Enhancements to cleaning
  • Housekeeping cleaning protocols
  • Changes to common areas such as dining
  • Guide services, and more

Don’t hesitate to ask questions about the new enhancements and protocols. It’s important we hear from you.

Mandatory Record-Keeping in Restaurants, Bars, Boat Tours

It’s important for you to know that as of August 7, 2020, all restaurants (indoor and outdoor dining), bars, boat tours and guide services are required to keep client logs for a period of 30 days. These client logs can only be disclosed to the medical officer of health or a health inspector upon request. This measure is to help with support cases and contact tracing. Please help us keep our communities and businesses safe by doing your part and providing the correct information to these businesses!

What information will you be asked for?

  • name and contact information, like a phone number
  • contact information for only one person in a party entering indoor or outdoor dining areas is now required, with exceptions

What types of guide services and boat tours will ask for this information?

  • Guided fishing and hunting trips, tastings and tours of wineries, breweries and distilleries, trail riding, walking tours, bicycle tours, and other motorsports vehicle tours

Keeping Our Communities Safe

The health of our region’s residents is our top priority. Our communities ask that you follow current health & safety measures, and additional guidelines set out by the province and businesses. As we work to keep Ontario safe and open, it’s important that we follow these guidelines and protocols closely.

To do this, we ask that you respect and adhere to guidelines:

  • Wear a non-medical mask or face covering when in a public indoor space
  • If you are sick, please stay home
  • Follow physical distancing guidelines in different types of situations and settings (6 feet apart/2 metres apart)
  • Wash your hands frequently
  • Follow any other guidelines or policies set by businesses and communities

Be Kind. Please be Compassionate. Please be Respectful. We want to create positive and friendly environments within our communities and businesses.

Recommended reading: How to Travel Safely to Northern Ontario

WTTC TIAO SafeTravels_Partner1

What’s Open in Algoma

Please Note: How food services, accommodations, attractions and amenities operate will vary under Ontario’s 3-Step Reopening Plan.

Food Services & Dining

Restaurants, bars, and indoor and outdoor dining services may vary based on the Reopening Plan. Takeout services and curbside pickups can be arranged at many establishments. You will be able to enjoy delicious food and drink options!

Expect these current restrictions: no buffets, tables spaced 2 metres apart, gathering restrictions and mandatory face coverings required except when eating or drinking only

All patrons will be required to be seated at all times, in both indoor and outdoor areas, with limited exceptions (for example: to use the restroom).

5 Tips for Wearing a Mask in a Restaurant

Rules for Bars, Food & Drink Establishments

Restaurants, bars, and other food and drink establishments prohibit the sale of alcohol after 11 pm, prohibit the consumption of alcohol from 12 am to 9 am (including employees), and close by midnight and will remain closed until 5 am (except for takeout or delivery).

Restaurants and Bars can sell alcohol with food takeout and delivery orders, and can also offer mixed cocktails and growlers with their food delivery or takeout orders.

Dancing, singing and performing music is permitted with restrictions.

Places to Stay

All types of places to stay are open: lodges & resorts, remote outposts, cottage resorts, campgrounds & RV parks, motels & hotels, and bed & breakfasts. There are new policies, guidelines, and maybe some restrictions. Tourism businesses are ready for your arrival and will provide you with the very best in hospitality. Click here: Where to Stay to speak with businesses to plan your future trip.

Attractions & Entertainment

Our region’s attractions can be open with restrictions. Golf courses, marinas, heritage sites, museums, galleries and access to natural wonders are ready and waiting for you. We recommend following attractions on social media for virtual experiences. This is a good way to keep up to date on what’s happening.

Casinos, bingo halls and gaming establishments are permitted to open with restrictions.

Outdoor Adventures

What’s your favourite outdoor activity? Hiking, cycling, fishing, boating, swimming, parks, camping, or maybe it’s something else you love to do. We’ve always been a place to get away from it all and disconnect! We have the vast wilderness, no crowds, and wide-open spaces that you’re looking for.

Retail and Shopping

Permitted to open with limited fitting rooms and capacity limits.

Social Circle vs Social Gathering

We love travelling with our family and friends as much as you do! To make sure we’re following guidance from public health, we want to help you understand the differences between a Social Circle and a Social Gathering.

Social Circle – a group of up to 10 of the same people who can interact with one another without physical distancing, regardless of which stage of reopening their region is in. Social or public gatherings may include different social circles but are subject to gathering limits and physical distancing of at least two metres. Learn more about social circles.

Social Gathering – refers to a planned or spontaneous event, indoors or outdoors, such as a community event or gathering, wedding, funeral, concert, live show, festival, conference, parade, sporting event, fundraiser, fair, festival, or open house. These settings would be subject to indoor and outdoor gathering limits until the recovery phase.

Update on Gathering Limits:

Step One:

  • Outdoor social gatherings and organized public events for up to 10 people
  • Outdoor dining for up to 4 people per table
  • Essential retail capacity at 25%
  • Non-essential retail capacity at 15%
  • Religious services, rites and ceremonies indoors at 15% capacity and outdoors with capacity limited to permit physical distancing of 2 metres
  • Outdoor sports training (no games or practices), fitness classes and personal training up to 10 people

Visitor Information

The Canada-U.S. border closure has been extended until June 21, 2021. To all our U.S. friends: we miss you and cannot wait to welcome you back when the time is right! We will keep you updated on changes in orders.

You can reach out any time with questions and interest in planning a future trip to Algoma Country.

Algoma Country Staff
We’re happy to answer your questions and provide you with the most up-to-date information. Here are the many ways to reach us:
Toll-Free: 1-800-263-2546
PM – Facebook
DM – Instagram
Start planning your next adventure by ordering our visitor guide or navigating through our website to learn more about how you can enjoy your favourite activities in our area.

Need to reach a travel information centre in our region? Find visitor centres in Algoma by clicking here

Need help navigating Ontario? Our friends at Ontario Travel are happy to help:

Ontario Travel

Live Chat Available on the website
Toll-Free: 1-800-ONTARIO (1-800-668-2746) toll-free 8:00 am to 8:00 pm Monday through Friday and 9:00 am to 6:00 pm Saturday, Sunday and holidays (excluding December 25 and January 1). All hours are Eastern Standard Time (EST).